Terms and Conditions of Use

1. Service Provider Identification

This website and the AtivaMoney platform are operated by:

AtivaMoney is a registered trademark of Out4Success IT Digital Solutions LDA, hereinafter referred to as the "Provider" or "we".

2. Purpose and Scope

AtivaMoney is a personal finance management (PFM) platform accessible via the web, which allows the User to:

• Aggregate bank account information via Open Banking (PSD2), obtaining a consolidated view of their financial assets;
• Categorise transactions with the assistance of artificial intelligence, facilitating the understanding of spending patterns;
• Plan personal budgets and track progress against financial goals set by the User.

These Terms and Conditions of Use (hereinafter "Terms") govern the access to and use of the AtivaMoney platform by any natural or legal person (hereinafter "User").

3. Acceptance of Terms

Access to and use of the AtivaMoney platform implies full and unreserved acceptance of these Terms, as well as the Privacy Policy and the Cookie Policy.

If you do not accept these Terms, in whole or in part, you must immediately cease use of the service and delete your account. The Provider reserves the right to change the Terms at any time, as provided in Section 10.

Continued use of the platform after the publication of changes constitutes acceptance of those changes.

4. User Account

4.1 Responsibility for Data

The User is responsible for the truthfulness, accuracy and currency of the data provided at the time of registration and during use of the platform. The Provider assumes no responsibility for consequences arising from incorrect, outdated or false data provided by the User.

4.2 Personal and Non-Transferable Credentials

Access credentials (username and password, or equivalent via multi-factor authentication) are strictly personal and non-transferable. The User undertakes not to share their credentials with third parties and to immediately notify the Provider in case of unauthorised access to their account via the support email available on the platform.

4.3 Right of Suspension

The Provider reserves the right to suspend or terminate, temporarily or permanently and without prior notice, any account that:

• Violates these Terms or applicable law;
• Is used in a fraudulent or abusive manner, or in a way that harms other users or the service;
• Shows signs of security compromise.

5. Service Description

5.1 What the Service Includes

The AtivaMoney service includes, depending on the subscribed plan:

• Connection to bank accounts via Open Banking (PSD2/GoCardless);
• Import and automatic categorisation of transactions assisted by AI;
• Financial dashboard with a consolidated view of balances and transactions;
• Definition and tracking of budgets and financial goals;
• Data export in the formats available on the platform;
• Technical support according to the subscribed plan.

5.2 What the Service Is Not

AtivaMoney is not:

• A regulated financial, tax or investment advisory service. No information presented on the platform shall be interpreted as professional financial advice;
• A payment institution, bank or entity regulated by the Bank of Portugal in relation to the provision of payment services;
• An aggregator that executes banking operations (transfers, payments) on behalf of the User.

6. Open Banking and Access to Banking Data

6.1 Access via GoCardless (PSD2)

The Open Banking functionality is provided through a partnership with GoCardless Ltd, an entity authorised and regulated by the Financial Conduct Authority (FCA) of the United Kingdom, operating under Payment Services Directive 2 (PSD2) of the European Union. The User expressly authorises read-only access to their bank account information, exclusively for the purposes described in Section 2.

6.2 Your Banking Credentials Are Never Shared

AtivaMoney and GoCardless use secure authorisation protocols (OAuth 2.0) to access bank accounts. The User's banking credentials (account number, homebanking access code, etc.) are never shared, stored or accessible by AtivaMoney. Authentication is performed directly with the bank, outside the control of the Provider.

6.3 Revocation at Any Time

The User may revoke access to their bank accounts at any time, either through the AtivaMoney platform or directly with their bank. Revocation does not entail cancellation of the AtivaMoney account, and the User may continue to use the remaining platform features.

7. Intellectual Property

All contents, visual elements, brand, logo, software, source code, design, texts, images and other elements that constitute the AtivaMoney platform are the exclusive property of Out4Success IT Digital Solutions LDA and are protected by applicable legislation on intellectual and industrial property, including, without limitation, the Portuguese Industrial Property Code and the Portuguese Copyright Law.

The User is expressly prohibited from reproducing, distributing, modifying, transmitting, reusing, resending or otherwise using the platform's contents for public or commercial purposes without the prior written authorisation of the Provider.

8. Limitation of Liability

8.1 Not Financial Advice

The information, analyses, categories, charts and any other content made available by the AtivaMoney platform are of a purely informational nature and do not constitute financial, tax, legal or investment advice. The User should consult a qualified professional before making any financial decision.

8.2 Not Liable for User Decisions

The Provider is not liable for any losses, damages, lost profits or other direct or indirect harm arising from financial decisions made by the User based on information made available by the platform, including, without limitation, investment, savings or credit management decisions.

8.3 Maximum Liability

In any circumstance, the Provider's total liability towards the User, for any cause or basis whatsoever, shall not exceed the amount actually paid by the User in the month in which the damage occurred. This limitation applies to the maximum extent permitted by applicable law.

9. Suspension and Cancellation

The User may cancel their AtivaMoney account at any time, without penalty, through the account settings on the platform or by contacting support.

Following cancellation, the User's personal and financial data shall be deleted from the Provider's systems within a maximum period of 30 days, save for any legal obligation to retain for a longer period. Anonymised and aggregated data may be retained for statistical purposes, with no possibility of identifying the User.

The Provider may suspend or cancel the User's account in the circumstances set out in Section 4.3, without prejudice to the User's right to export their data prior to suspension, whenever technically possible.

10. Changes to the Terms

The Provider reserves the right to change these Terms at any time. Changes shall be communicated to the User with a minimum of 30 days' notice prior to the effective date, by means of:

• Email notification to the address associated with the User's account;
• Prominent notice on the platform.

If the User does not agree with the changes, they may cancel their account before the effective date, at no additional cost. Continued use of the platform after that date constitutes acceptance of the new Terms.

11. Governing Law and Jurisdiction

These Terms are governed and interpreted in accordance with Portuguese law, without prejudice to public-order rules of other legal systems that may be applicable.

For the resolution of any disputes arising from the interpretation, application or breach of these Terms, the parties elect the jurisdiction of the Lisbon District Court, expressly waiving any other, except where the law imposes a different jurisdiction for the benefit of the User, in particular where the User is a consumer.

The User may also resort to the European online dispute resolution (ODR) platform, available at ec.europa.eu/consumers/odr.